The following instructions are based on Wireshark Version 0.99.5 bundled with WinPCap Version 4.0. The following steps can be used to collect a Wireshark trace on a Windows PC. In these cases, a Wireshark trace might be requested. Other traces (such as the IBM i Access Client Solutions cwbcotrc) do not always provide the necessary detail to identify the source of a communications problem. Wireshark is a free, open source network protocol analyzer that is readily available online (at When paired with WinPCap ( which is a freely distributed library for capturing Microsoft Windows packets), Wireshark is a network sniffer trace running on a PC that is experiencing communication problems.
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